Refunds

Credits are bought with a one-time payment: a pack or a custom amount, at the price shown before you pay. For the first 24 hours after your first visit to the site, packs are sold at a lower launch price; after that the regular price applies. There is no subscription and nothing renews.

A failed render, a timed-out render, or a render still unfinished after 2 hours gives its 10 credits back to your balance automatically, so you can try again without paying twice. Unused credits stay on your account and do not expire.

To ask for a refund, email support@tinydeskoutstanding.org from your account email (or include it), with the payment date and the reason, for example a clearly broken result, a double charge, or credits you have not used. We review every request and reply within a few business days. If it is approved, we refund the payment to the original card through Stripe, and the matching credits are removed from your account.